New Delhi: 26th August: Humans are social creatures and need each other to survive, grow and develop too. But the recent challenging times have made us realize that our seniors, especially those who are living separately to their children, are facing multiple hassles in day to day life even with the simplest of chores.
Since most of them do not have familiarity with technology they face challenges with simple things like ordering things online, netbanking, transportation etc, which makes things even more difficult for them.
India Assist researched and found that there is a huge existing gap when it comes to credible and verified assistance services for our seniors. India Assist is using technology to bring SOS assistance and help in many forms, including on-ground personnel, via a phone-app in Delhi-NCR specifically and Is soon expanding pan India. They have an operational vertical in the space of travel, which has been doing some commendable work during COVID-19 lockdowns helping travellers that were stuck in India.
The huge humanitarian crisis during the COVID Lockdown brought home the fact our senior citizens are extremely vulnerable. This made the Co-founders of India Assist work actively towards finding a solution. And this led to the creation of a new vertical, INDIA ASSIST-SENIORS.
This service will come as huge relief for children who live away from their elderly parents as they can rest assured that someone will be available 24X7 at a simple click of a button for their dear ones. This is a sincere attempt to make technology inclusive for our senior citizens who often get lost and confused due to the many variations in mobile app usage. The India Assist app is simple and seniors can use it as per their convenience. India Assist will even send personnel to help subscribers set up the application on their phones and teach them how to use it, if needed.
Based on a simple subscription model, the following services will be provided to cover both HAPPY needs & CRISIS management.
- Emergency Services including Medical, Theft, Loss, Altercation or any urgent/critical requirement
- On-Ground Personnel service, whenever & wherever they want
- Concierge & Happy Services, which means support in cab booking, Dine out, the celebration of anniversaries and birthdays, shopping, banking, etc.
- Compulsory India Assist’s Doctor visit at home once in a month
- 24×7 Helpline service
Says Harish Khatri, the founder of India Assist: “We knew that there is a huge gap for assistance in our society but this gap is never been this big for our senior citizens when Covid-19 hit us. In the new launch we have created specific services dedicated to them without hindering safety measures. We have a firm set of norms and standard operating procedures to choose the right manpower, we have personally trained each and every staff member to make them ready for seniors and they are supervised by experts in different fields like Technology, Psychiatry, Communication and other necessary fields.
Initially this service is available in Delhi NCR and soon we will expand to more cities.”
About the company
India Assist is a start-up revolutionizing assistance. It is the first of its kind on-call solution providing ‘Assistance & Distress Management’ services.
The company has developed a world-class technology to bring SOS assistance, and help, in many forms including on-ground personnel via a phone-app.
When a tragic event strikes, it is reassuring to know that there is a system in place to assist us.
It is even more reassuring when it is there for your simpler needs and happier times.
The India Assist platform, at a simple cost, provides confidential access to professional assistance with a variety of problems solving mechanisms inbuilt. India Assist tech provides never seen before features for seamless experience to users.
Having built their prototype in the travel domain, they are now expanding to provide Assistance for Senior Citizens because a ‘Verified and Credible Assistance Program’ is a need of the hour in the Post-COVID world.
Recognition
- Opportunity of the Year- Franchise Awards 2019
- Innovative Start-up of the Year- SATTE 2020
Media coverage
- “Top 5 Travel Tech Companies to Watch Out For”- Entrepreneur.com October 2019
- “Traveller Assistance App India Assist raises $1 mn seed round”- Techcircle October 2019
- “India Assist receives generous funding for its travel app”- ITIJ, October 2019
- “Assist India, Make it incredible”- TravTalk, November 2019
- “Visiting Delhi? Here is an app that addresses emergency situations”- Financial Express, November 2019
- “How this startup is shaping travel in 2020”- Entrepreneur Magazine (Cover Story), December 2019
