Singapore witnessed a successful convergence of global tech leaders, cutting-edge innovation and insightful deliberations on the latest trends that dominate the emerging technology space. Day 1 of the World AI Show, World Blockchain Summit and World CX Summit (#TresconABC) concluded with resounding success at the Marina Bay Sands Expo and Convention Centre, whetting the appetite of attendees for an even more exciting Day 2.
With a surge in the digital transformation of services and integration of AI, CX, Cloud and blockchain-based solutions, the co-located events served as key catalysts for innovators to connect, network and collaborate with top tech titans and C-level decision-makers.
Naveen Bharadwaj, CEO of Trescon
Naveen Bharadwaj, CEO of Trescon, emphasized in the opening address the significance of their platform. The event featured 1500+ key C-level attendees, 100+ speakers, 200+ investors, and 75+ exhibitors. It showcased path-breaking advancements propelling the APAC region and Singapore toward a digitized future. Industry titans led insightful discussions focusing on business growth strategies, using real-world use cases as examples.
During the deliberations, participants discussed the future of customer experience. They also embraced the rise of green and sustainable CX. Additionally, they explored AI-enhanced digital transformation and its implications. Moreover, they considered the impact of decentralized finance on traditional finance and other related topics.
Mithun Shetty, Vice Chairman Trescon
Expressing his excitement Mithun Shetty, Vice Chairman of Trescon, said ” I am proud that Trescon’s platforms are becoming the melting pot for industry experts and disruptors together to pave the way for a decentralized and tech-driven future.”
Day 1 of Trescon ABC events were filled with noteworthy panel discussions and exciting keynotes that further the conversation regarding these emerging tech solutions.
One such discussion was the panel discussion on ‘The Synergy of Digital Transformation and AI’ at the World AI Show moderated by Serene Keng, Director, Value Creation and Communications, EDBI, examined the role of AI in democratizing access to technology and services. The panellists, Dennis Lui, Chief Executive, VITAL (Ministry of Finance); Bala Chandrasekaran, MD-Digital Strategy & Transformation and Chief Digital Office-Asia, Marsh McLennan; Andy Ta Wee An, Chief Data Officer & Director, Data analytics and AI (DNA), Synapxe; and Mark G. KOH, Secretary General, Central and Easter European Chamber of Commerce in Singapore, presented their invaluable views on how AI-powered analytics, personalisation, and customer journey mapping can drive superior customer experiences and loyalty.
Another noteworthy session from the World Blockchain Summit was the fireside chat on ‘Decentralized Exchanges (DEXs): Trends and Challenges” between Brian Kuttikkat, COO, India, KoinBX and Jacqueline Rachelle Yee, Chief Investment Officer – ABE Capital Markets, Australian Bond Exchange. During the conversation they provided great insights on the challenges of dynamic liquidity in DEXs.
At the World CX Summit
During the World CX Summit, we witnessed an engaging panel discussion on ‘Frictionless Customer Experience with Digital Transformation.’ Patricia Mulles, Director and Global Head of Partnerships at She Loves Data, moderated the panel. The focus was on creating a personalized and efficient experience with Big Data and Analytics.
The panelists included Natalia Goh, Chief Operating Officer at Trust Bank. Prem Ganesan, Director of Customer and Industry Workflows at Service Now Nikki Taylow, Marketing Growth Strategy Director also participating. where AMEA, UPS Jerry Lim, Regional Head of Grab Support at Grab Holdings Inc. With Soo Huat Chew, Head of Biz Initiative and Enablement at DBS Bank are part of panelists.
They provided valuable insights on implementing omnichannel strategies in the age of digital transformation.
Serene Keng, Director, Value Creation & Communications, EDBI sharing her experience at the World AI Show said, “Trescon’s World AI Show is a great platform to participate for a good blend of thought-provoking conversations, innovative ideas and diverse networking opportunities. I had a lot of fun connecting with key industry professionals, deepening the discourse around AI’s impact on businesses. Looking forward to future collaborations that spark progressive dialogues in the AI landscape.”
Katja Forbes, Head of Client Experience CCIB
Katja Forbes, Head of Client Experience CCIB, Standard Chartered Bank, attending the World CX Summit drove focus on ethical use of technology. She said,” Innovation can’t be blind to its consequences. It’s our responsibility to anticipate the morally ambiguous and avoid unintended consequences. Let’s deliberate in shaping technology for the greater good.”
Nikhil Joshi, COO of EMURGO, expressed excitement about Day 2 of the World Blockchain Summit. He looks forward to discussing industry challenges, overcoming them, and reaping the rewards of their efforts.
Following the successful Day 1 of the World AI Show, World Blockchain Summit, and World CX Summit (#TresconABC), anticipation grows for Day 2. The event offers insights into the future of emerging tech solutions.
About Trescon
Trescon is a pioneering force in the global business events and services sector. Driving the adoption of emerging technologies while promoting sustainability and inclusive leadership.
Trescon’s summits, expos, and conferences foster economic impact by connecting and empowering government organizations, regulators, enterprises, and corporates.
Our 250+ employees, based in 6 countries, play a vital role in achieving these results. Many clients have experienced substantial benefits, such as quadrupling their leads, halving or reducing sales cycles. Also accelerating market entry by threefold, closing deals faster than imagined, and overall business growth.
For additional information about Trescon, please visit www.tresconglobal.com.
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