Sakra World Hospital Tech-enabled Unique Smart Solution To Enable Efficient Tackling Of The Third Wave Of The Pandemic
The hospital bags National Awards for Excellence for “Most Innovative
Solution for COVID-19” organized by the World Health Congress
In order to arm up for the third wave of Covid-19 pandemic and ensure no patient with the
virus struggles for a hospital bed, Sakra World Hospital has come up with Jidoka – a
combination of automation and human soft touch.
Established through digitization of patient-centric processes like virtual triaging, it makes sure
that bed is available based on the criticality of patient’s condition, timely electronic communication of patients’ health condition to attender, reducing transcribing error of patient data to be uploaded on government platform and creation of e-portal for vaccination and patient billing.
Deepak Agarkhed, Associate Vice President, Sakra World Hospital “Adoption of Kaizen (continuous improvement) as hospital operating system at Sakra has made a big impact to improve efficiency at the workplace across the hospital. We at Sakra conduct twice a year Kaizen competition to encourage each functional and cross-functional team to generate new
improvement ideas, implement & showcase to entire hospital staff. Kaizen is indeed a steppingstone for Sakra‘s innovation during COVID-19.” Said.
The high intensity of the Covid-19 second wave made the Sakra Covid Task Force and the
executors to act upon immediately and come up with this innovative solution for which
Sakra World Hospital has received National Awards for Excellence for “Most Innovative Solution for COVID-19” organized by the World Health Congress.
World Health & Wellness Congress & Award brings an international organization
representing senior executives and leaders joined by a common interest in driving economic development and understanding health & wellness industries. Sakra World Hospital’s winning of this prestigious award is an outcome of the implementation of Innovative and smart work driven by passion, empathy, and ownership of assigned work. These in-house solutions from the SAKRA IT team guided by respective functional area experts and vetted by the quality assurance team made a quick impact in saving time,
reducing human errors, and more importantly reducing unnecessary physical touchpoints
which had apprehension of possible COVID-19 transmission.
The working of Jidoka: What & How?
Efficient & effective action on Gemba (workplace) under resource scarcity challenge was met through Anzen technique (hazard prediction). The optimal usage of oxygen was done through re-setting oxygen delivery protocol, training staff, and educating patients, and regular auditing which resulted in saving daily consumption of oxygen to tune of 30%. The maximum utilization of life-saving mechanical ventilators through closed group coordination and communication and adopting total productive maintenance have saved patient’s lives within a short time. Adoption of zero contact Portacabin for sample collection for RT-PCR helped bring confidence to the general public about Sakra’s sensitivity towards curtailing irrational spreading of COVID-19.
Learning from other hospital incidents and adoption of countermeasures in processes like
fire safety compliance checks by a team consisting of nurse, engineer, fire officer and quality assurance, qualitative and quantitative patient outcome measures at the hospital's specialized rehabilitation Centre have helped to review clinical pathways towards standardized treatment protocols.
While Bengaluru saw an average of 12 Covid-19 related deaths a day in the first wave, 96
Covid-19 fatalities a day in the second wave, SAKRA’s advanced technology-based innovative solution is believed to help the frontline medical warriors tackle the third wave efficiently and effectively, thereby saving mankind to a greater extent.
About Sakra World Hospital:
Located at Outer Ring Road, Marathahalli, Bengaluru, Karnataka, Sakra World Hospital, a Japanese brand under the leadership of Toyota Tsusho and SECOM is India’s first MNC hospital. It is a 350-bed hospital, providing healthcare across all specialties such as Neuro Sciences, Cardiac Sciences, Orthopedics, Women and Child Health, Digestive and Hepatobiliary Sciences, Renal Sciences, Emergency, and Trauma Care. There are 12 integrated modular operation theatres (OTs) with cutting-edge, state-of-the-art technologies like OR integration solution that features video input recording, saving, and displaying from a range of sources like surgical camera, peripheral camera and
MIS camera
For further information, contact Perez Consulting: Sujish 9986612170