According to Meta’s monthly compliance report, the social media giant took action against a staggering 30.1 million content pieces on its Facebook and Instagram platforms in May 2023. The data breakdown revealed that Meta addressed more than 24.26 million content pieces on Facebook alone, with a significant portion flagged for spam and adult nudity and sexual activity. Out of these, around 18.3 million pieces were spam-related, while approximately 3.2 million pieces were flagged for adult nudity and sexual activity.
The proactive action rate for Facebook and Instagram during the month exceeded 90%, indicating that the majority of flagged content was identified by Meta before users reported it. Notably, Facebook witnessed a surge in complaints received through its India grievance mechanism, more than doubling to 16,995 in May compared to April.
Out of the total grievances received, Facebook addressed 2,325 cases by providing tools for issue resolution, while the remaining 14,670 reports underwent specialized review by Meta. Consequently, action was taken on 2,299 reports in accordance with Meta’s policies.
Turning to Instagram, Meta took action on 5.84 million content pieces. Similarly, the platform received 16,267 user grievances, of which 3,828 cases were resolved through issue resolution tools. The remaining 12,439 reports underwent specialized review, leading to action being taken on 2,671 reports.
Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, significant social media intermediaries with over 5 million users are obligated to publish monthly compliance reports. Meta-owned WhatsApp also released its compliance report, revealing that it banned 6.5 million Indian accounts in May. Similarly, Twitter reported banning over 1.1 million accounts between April 26 and May 25, 2023.
These figures highlight the extensive efforts being undertaken by social media platforms to address content violations and adhere to regulatory requirements. As the digital landscape continues to evolve, companies like Meta are implementing measures to maintain user safety and ensure responsible online engagement.
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